Liftoff came a day late because of a problem with the rocket’s second stage steering system that stopped the countdown Saturday just 13 seconds before launch. EST (GMT-5) when the 229-foot-tall Falcon 9’s nine Merlin 1D first-stage engine ignited with a roar, throttled up to full power and quickly pushed the booster away from its transporter-erector at the top of the pad. This commitment in no way impacts on your statutory rights.The mission got underway at 9:39 a.m. We would ask that you indicate your preference for a replacement or full refund. If any goods received are either defective or unsatisfactory, we ask that you return them to us unused within 21 days. Once you have placed an order on our website you will receive an email confirmation and we will then e-mail you again when your order is sent along with information on how to track your order with the courier and manage your delivery direct with them. If your order should be delayed pending stock availability of a specific item then we will inform you as soon as possible. Most products on our website are manufactured by our team which affords good availability of our catalogue ranges. Once the order has been dispatched please refer to the returns policy. If you wish to cancel your order then you can providing you inform us of this prior to dispatch. Please contact customer services on 01 or email we can post the form to you.īespoke / Made to Order Products including Fruit Cages and Cut to Size Netting are Non-Returnable Items and exempt from cancellation. If you are not able to be at home when the collection is to be made, we can arrange for goods to be collected from a safe location at your request. If a collection needs to be arranged, this will be made for a weekday only, between standard working hours. When returning undamaged ordered items the return carriage will be charged and deducted from your refund. Should wish to return something you have purchased from us please call or email our Customer Services team on 01 or they will advise you whether we need to arrange for the item to be collected from you by courier or whether you need to return the item back to us via the Post Office - this will depend on the size and weight of the item. We advise that you obtain a postal receipt, or send the goods back via recorded delivery as we cannot accept responsibility for damaged or lost parcels. Return postage can only be refunded in the case of damaged or faulty items or if the wrong items have been sent to you. If for any reason you are not satisfied with your purchase you can return the item in perfect condition and in the original packaging within 21 days for a full replacement or a full refund. We hope you will be delighted with the product you receive and that you will enjoy it for many years to come. *Delivery is Mainland UK and excludes The Highlands and Isle of Wight, Isle of man and Channel Islands.Īgriframes products can be delivered worldwide - if you are outside of the UK please contact our Customer Service team on +44 (0)1 or at an international delivery quote.įor shipping within the USA, please visit our North American Website: Next Day delivery is not available for bespoke items or made to measure fruit cages.Ī signature will be required upon delivery unless we have authorisation from you that the goods can be left.Īll Garden Rewards deliveries on orders over £75 are free of charge and despatched using our standard service.Įxpress (next working day if placed before 1pm) If stock is not available you will be notified the same day and any premiums paid will be refunded. Next day orders must be made by 1pm on the previous day and are subject to stock availability. When placing your order, if next day and Saturday delivery services are available in your postcode area you will be presented with these options.Īll next day orders are for Mondays to Fridays.Īny orders placed on a Friday will be delivered on a Monday.
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